Minh Tam - Men's Loafers always aims to provide the best delivery service for all your orders.
After you have successfully placed an order at the website menloafers.vn, Minh Tam will call to notify and confirm with you, including the details of the successfully placed order and delivery time.

We support nationwide delivery with the following policy:

1. Joint inspection before payment
Before receiving and paying, you have the right to check the product. Testing is not supported.
Please open the package to check to ensure the order is delivered with the correct model and quantity as ordered. Do not try or test the product.
After agreeing with the delivered item, you pay the delivery staff (in case the order is shipped COD) and receive the item.
If you are not satisfied with the product, you can refuse to receive the goods.
Note:
- When you check the order, the delivery staff must wait for you to check the goods inside the package. In case the staff refuses to let you check the goods, please contact Minh Tam via hotline: 090.2527.600 for support.
- Minh Tam will not be responsible for the quantity, design or product errors after the order has been successfully delivered.
- Please avoid using sharp objects to open the package to avoid damaging the product inside. In cases where the product is damaged due to the Customer's fault, Minh Tam regrets that we cannot support you to exchange/return/warranty the product.

2. Delivery time and fee:

Delivery method	Estimated delivery time	Fees
Cash on Delivery (COD)	02 – 05 working days from order date	Free of charge (Currently Minh Tam supports nationwide shipping fees for all orders)
Payment in advance (Bank transfer, Online, Visa/Mastercard, VnPay)	02 – 05 working days since Minh Tam received payment	Free of charge (Currently Minh Tam supports) nationwide shipping fee for all orders)

Note:

• Actual shipping time may be faster or slower than expected – depending on production situation or other force majeure events (floods, natural disasters, epidemics).
• Minh Tam will notify the customer if this period is longer than 10 working days.
• In case you need to receive an urgent order, you can contact Minh Tam via Email, Phone or Facebook for faster shipping support:

- Email: brian.mitcvn@gmail.com
- Hotline: 090 2527 600
- Fanpage: Minh Tam - Men's Loafers
- Instagram: @men.loafers